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Aisha Suleiman

Aisha Suleiman

Customer service & Content Creator

Kaduna Chikun, Kaduna Available now 2 years’ experience

About

I’m a Kaduna-based professional with experience in customer service, content writing, and newsletter development. Working at Rift Valley Grill House taught me how to understand customer needs, communicate effectively, and handle different situations with patience. As a volunteer content and newsletter writer at Bravpuls Technologies, I developed my writing, research, and storytelling skills. My core strengths include customer relations, written and verbal communication, problem-solving, content creation, social media management, creativity, and attention to detail. I enjoy combining people skills with creative thinking to help businesses build meaningful customer relationships and communicate their value effectively. I enjoy freelancing and I am open to remote jobs.

Skills

  • Problem Solving
  • Social Media Management
  • Content Creation
  • Verbal and written communication
  • Active listening
  • Customer relationship management (CRM)
  • Conflict resolution
  • Customer satisfaction
  • Email and chat support
  • Empathy and patience
  • Content writing and copywriting
  • Content planning and scheduling
  • Creative writing and storytelling
  • Canva graphic design
  • Newsletter writing

Experience

  1. Content creator and Newsletter writer

    Bravpuls Technologies · Remote

    Feb 2024 – Present

    Managed all the organisation's account on Instagram, Facebook, tiktok, LinkedIn, Github, Substack, and Medium and handled content creation.

  2. Waitress

    Rift Valley Grill House · Kaduna

    Jan 2024 – Apr 2026

    Working as a waitress at Rift Valley Grill House taught me how to understand customer needs, communicate effectively and deliver attentive service in a fast-paced environment. I took orders, served meals, responded to customer enquiries and worked closely with colleagues to ensure guests had a pleasant dining experience. The role strengthened my ability to multitask, solve problems calmly and maintain a welcoming atmosphere while managing competing priorities.

Education

  • B.Sc, Business Administration

    Kaduna State University (KASU)

Certifications

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