Receptionist | Skipper Eye-Q Speciality Eye Hospital
HIRING
Receptionist | Skipper Eye-Q Speciality Eye Hospital
📍 Location: Victoria Island axis, Lagos
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2–4 years
Job Field: Customer Service / Hospitality
About the Role
Skipper Eye-Q Speciality Eye Hospital, an international eye hospital chain with 42 hospitals across India and Nigeria, is seeking a Receptionist to serve as the first point of contact for patients and visitors, ensuring a welcoming and smooth hospital experience.
📧 Apply via: [email protected]
Use Receptionist as the subject of the email.
Receptionist | Skipper Eye-Q Speciality Eye Hospital
📍 Location: Victoria Island axis, Lagos
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2–4 years
Job Field: Customer Service / Hospitality
About the Role
Skipper Eye-Q Speciality Eye Hospital, an international eye hospital chain with 42 hospitals across India and Nigeria, is seeking a Receptionist to serve as the first point of contact for patients and visitors, ensuring a welcoming and smooth hospital experience.
📧 Apply via: [email protected]
Use Receptionist as the subject of the email.
Responsibilities
- Welcome and register patients, update their details, and manage appointments.
- Handle patient check-in/check-out, insurance verification, payments, and receipts.
- Coordinate patient flow between consultations, diagnostics, and optical services.
- Assist patients in waiting areas and ensure their comfort.
- Handle initial complaints and escalate complex issues.
- Maintain electronic medical records and collect patient feedback.
Requirements
- Bachelor's Degree or HND in Business Administration, Mass Communication, Healthcare Management, Hospitality Management, or a related field.
- 2–4 years of experience in customer service, front-office administration, hospitality, or healthcare.
- Proficiency in Microsoft Office Suite.
- Familiarity with Hospital Information Systems (HIS) or Electronic Medical Records (EMR).
- Basic knowledge of healthcare terminology, billing, and insurance processes.
- Excellent communication, listening, multitasking, and problem-solving skills.
- Empathy, patience, and ability to work under pressure.
- Note: Preference will be given to qualified candidates residing within the Victoria Island axis.
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