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FIELD COLLECTION OFFICERS ( OPAY)

Private employer

New
Location
NATIONWIDE, Kaduna
Job type
Full-time · On-site
Pay
Not stated
Experience
Mid level
JOB ALERT: OPAY RECRUITING FIELD COLLECTION OFFICERS – NATIONWIDEJob board

OPAY is inviting applications from qualified candidates for the position of Field Collection Officer across Nigeria.

LOCATION: Nationwide – All 36 States

INDUSTRY: Microfinance Banking / Financial Services

JOB SUMMARY

The successful candidates will manage overdue loan accounts, conduct field visits, negotiate repayment plans and recover outstanding loans while maintaining professional and ethical relationships with customers.

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Responsibilities

  • Visit customers’ residential and business locations to follow up on overdue loans.
  • Negotiate realistic repayment plans and debt settlements.
  • Meet daily, weekly and monthly recovery targets.
  • Follow up on delinquent accounts through phone calls, text messages and emails.
  • Maintain accurate records of field visits, customer interactions and recoveries.
  • Conduct address verification and field investigations when required.
  • Comply with regulatory guidelines, credit policies and ethical debt collection practices.

Requirements

  • OND, HND or Bachelor’s Degree in Accounting, Banking, Business Administration, Economics or a related field.
  • 1–2 years of relevant experience in debt collection, field recovery, loan marketing or customer service.
  • Experience in a microfinance bank or fintech lending company is an advantage.
  • Good knowledge of local routes, commercial centres and communities within the assigned location

Benefits

  • Salary
  • Performance Bonus
  • Transport Allowance
  • HMO
  • EMPLOYER: OPAY

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