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FEMALE FRONT DESK OFFICER

Private employer

New
Location
Barnawa, Kaduna
Job type
Full-time · On-site
Pay
Not stated
Experience
Mid level
VACANCY! VACANCY!! VACANCY!!!

FEMALE FRONT DESK STAFF NEEDED

Our company is a hospitality business (Service Apartment) in Kaduna, dedicated to offering guests comfortable, clean, and welcoming accommodation.

We are committed to creating a relaxed setting where visitors feel at home and enjoy a friendly, memorable experience. We value professionalism, reliability, and courteous service in every interaction.

Role Description
The Front Desk Staff position is a full-time, on-site role based in Kaduna.

📍 Location: Barnawa, Kaduna
💼 Position: Female Front Desk Staff
📞 Contact: 09037700795

Interested and qualified female applicants should contact us for more information.

Responsibilities

  • The successful candidate will:
  • [ ] Greet and check-in guests
  • [ ] Manage reservations and bookings
  • [ ] Handle phone, in-person, and social media inquiries
  • [ ] Manage our online presence
  • [ ] Provide details about rooms, rates, and services
  • [ ] Process payments, issue receipts, and keep accurate records in the booking system
  • [ ] Coordinate with housekeeping and other teams
  • [ ] Address guest concerns promptly and professionally
  • [ ] Keep the front desk area organised and welcoming
  • [ ] Follow company policies, maintain confidentiality, and support a positive, safe environment for guests and colleagues

Requirements

  • [ ] Female candidates only
  • [ ] Strong customer service and communication skills
  • [ ] Solid phone etiquette and receptionist skills
  • [ ] Basic computer literacy - able to operate reservation systems, email, and standard office software
  • [ ] Good organisational and time management abilities
  • [ ] Previous experience in hospitality, front desk, or administrative roles is an advantage
  • [ ] Ability to work shifts, including evenings, weekends, and holidays
  • [ ] Attention to detail, reliability, and a professional, courteous demeanour

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