FEMALE FRONT DESK STAFF NEEDED
Our company is a hospitality business (Service Apartment) in Kaduna, dedicated to offering guests comfortable, clean, and welcoming accommodation.
We are committed to creating a relaxed setting where visitors feel at home and enjoy a friendly, memorable experience. We value professionalism, reliability, and courteous service in every interaction.
Role Description
The Front Desk Staff position is a full-time, on-site role based in Kaduna.
📍 Location: Barnawa, Kaduna
💼 Position: Female Front Desk Staff
📞 Contact: 09037700795
Interested and qualified female applicants should contact us for more information.
Responsibilities
- The successful candidate will:
- [ ] Greet and check-in guests
- [ ] Manage reservations and bookings
- [ ] Handle phone, in-person, and social media inquiries
- [ ] Manage our online presence
- [ ] Provide details about rooms, rates, and services
- [ ] Process payments, issue receipts, and keep accurate records in the booking system
- [ ] Coordinate with housekeeping and other teams
- [ ] Address guest concerns promptly and professionally
- [ ] Keep the front desk area organised and welcoming
- [ ] Follow company policies, maintain confidentiality, and support a positive, safe environment for guests and colleagues
Requirements
- [ ] Female candidates only
- [ ] Strong customer service and communication skills
- [ ] Solid phone etiquette and receptionist skills
- [ ] Basic computer literacy - able to operate reservation systems, email, and standard office software
- [ ] Good organisational and time management abilities
- [ ] Previous experience in hospitality, front desk, or administrative roles is an advantage
- [ ] Ability to work shifts, including evenings, weekends, and holidays
- [ ] Attention to detail, reliability, and a professional, courteous demeanour
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