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FEMALE CUSTOMER SERVICE REPRESENTATIVE

Private employer

New
Location
FCT Abuja
Job type
Full-time · Hybrid
Pay
Not stated
Experience
Mid level
Job Title: *Female Customer Care Representative* Jobposting service

Location: *Lugbe Axis, Abuja (FCT)*
Work Mode: *Hybrid*

Job Summary:

They are looking for an experienced, professional, and customer-oriented Female Customer Care Representative to join its team.
The ideal candidate must have excellent communication skills, a good understanding of customer service operations, and the ability to handle customer inquiries professionally while providing effective support.


How to Apply: 👇⤵️
Interested and qualified candidates should send their CV to: [email protected] using "Female Customer Care Representative" as subject of the email.

Responsibilities

  • Respond to customer inquiries via phone, email, WhatsApp, and other communication channels.
  • Assist customers with software-related questions and basic troubleshooting.
  • Handle complaints and ensure customer satisfaction.
  • Follow up with customers and provide timely feedback.
  • Maintain accurate customer records and support documentation.
  • Escalate technical issues to the appropriate department when necessary.

Requirements

  • Must be female.
  • Must have previous experience in customer service or customer support.
  • Must reside within the required location
  • Must be computer-literate and comfortable using digital tools.
  • Good knowledge of Microsoft Office and online communication platforms.
  • Excellent verbal and written communication skills.
  • Ability to handle customer complaints, inquiries, and feedback professionally.
  • Must be patient, polite, organised, and attentive to details.
  • Ability to multitask and work with minimal supervision.
  • Must be comfortable working in a software/technology-driven environment.

Benefits

  • Salary: N150,000 Monthly.
  • Hybrid work arrangement.
  • Opportunity to work in a technology-driven environment.

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